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Date
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21
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Month
January
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1959
1958
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1954
1953
1952
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1950
1949
1948
1947
1946
1945
1944
1943
1942
1941
1940
1939
1938
1937
1936
1935
1934
1933
1932
1931
1930
1929
1928
1927
1926
1925
1924
1923
1922
1921
1920
1919
1918
1917
1916
1915
1914
1913
1912
1911
1910
1909
1908
1907
1906
1905
1904
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Afghanistan
Albania
Algeria
Andorra
Angola
Antigua and Barbuda
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Central African Republic (CAR)
Chad
Chile
China
Colombia
Comoros
Democratic Republic of the Congo
Republic of the Congo
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
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Niger
Nigeria
North Korea
Norway
Oman
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Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Russia
Rwanda
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Korea
South Sudan
Spain
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Sudan
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Sweden
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Taiwan
Tajikistan
Tanzania
Thailand
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Turkey
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Tuvalu
Uganda
Ukraine
United Arab Emirates (UAE)
United Kingdom (UK)
United States of America (USA)
Uruguay
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Vanuatu
Vatican City (Holy See)
Venezuela
Vietnam
Yemen
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Zimbabwe
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Libro de reclamaciones
Theme's Elements
Libro de reclamaciones
Complaining Consumer Identification
* Required data
Name
*
First Lastname
*
Second Lastname
*
Type of documentation
*
Select of documentation
DNI
CE
Passport
RUC
Documentation number
*
Celphone
*
Department
*
Select of department
AMAZONAS
ANCASH
APURIMAC
AREQUIPA
AYACUCHO
CAJAMARCA
CALLAO
CUSCO
HUANCAVELICA
HUANUCO
ICA
JUNIN
LA LIBERTAD
LAMBAYEQUE
LIMA
LORETO
MADRE DE DIOS
MOQUEGUA
PASCO
PIURA
PUNO
SAN MARTIN
TACNA
TUMBES
UCAYALI
Province
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Address
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Reference
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No
Father / Mother / Tutor
Name
Email
Type of documentation
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CE
Passport
RUC
Number of document
Detail of the Claim and Consumer Order
* Required data
Claim Type
*
Claim Type
Claim (1)
Complain(2)
Type of consumption
*
Type of consumption
Product
Service
Order No.
*
Claim / complaint date
Provider
Reclaimed amount (S/.)
Description of the product or service
*
Date of purchase
Date of Consumption
Expiration date
Detail of the Claim / Complaint, as indicated by the client:
*
Client order:
*
(1)
Claim:
Disagreement related to products and / or services.
(2)
Complain:
Disagreement not related to products and / or services; or, discomfort or dissatisfaction with the attention to the public.
I declare that I am the owner of the service and I accept the content of this form by stating under an Affidavit the veracity of the facts described.
*
The formulation of the claim does not preclude resorting to other means of dispute resolution nor is it a prerequisite for filing a complaint with Indecopi.
*
The provider must respond to the claim within a period of no more than fifteen (15) calendar days, being able to extend the period up to fifteen days.
*
By signing this document, the client authorizes to be contacted after the claim has been dealt with in order to evaluate the quality and satisfaction with the claims service process.
I have read and accept the Privacy and Security Policy and the Cookies Policy.
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